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Important reminder: Gaming is a form of entertainment, not a way to make money. Always play within your means and never chase losses by placing bigger bets.

What is responsible gaming?

Responsible gaming refers to an approach where a player enjoys gaming while maintaining full control over their finances, time, and emotions. Beyplay's responsible gaming policy is more than just a set of rules — it is a genuine commitment to every one of our users.

Online gaming and betting are a great source of entertainment for many people. For some, however, it can become difficult to control. Beyplay wants every user to stay informed, healthy, and happy — which is why we are constantly working to build a culture of responsible gaming.

The core principles of responsible gaming are:

  • Treating gaming as entertainment only, not as a source of income.
  • Setting a budget and time limits in advance and sticking to them.
  • Avoid placing more bets out of anger or frustration after a loss.
  • Keeping a constant eye on your financial and mental well-being.
  • Not hesitating to ask for help when needed.

Beyplay provides every user with responsible gaming tools and resources, free of charge. Set limits or take a break whenever you need to — no complicated process required.

Signs of Problematic Gaming

Gaming addiction often develops gradually and can be hard to recognize early on. Watch out for the following signs:

  • Chasing losses: Repeatedly betting in an attempt to recover lost money.
  • Going over budget: Spending more than a pre-set budget.
  • Loss of Track of Time: Losing track of time and spending hours gaming.
  • Privacy: Hiding gaming activity from family or friends.
  • Loss of interest in daily activities: Prioritizing gaming over work, studies, or family.
  • Borrowing money: Borrowing money or spending savings on gaming.
  • Emotional Distress: Feeling restless or irritable when not playing.

If you notice any of these signs in yourself, use Beyplay's limit-setting features right away or get in touch with our support team.

Check Yourself

Take a moment to honestly consider the following questions. If you answer "yes" to most of them, it may be time to reconsider your gaming habits:

1

Are you spending more money on gaming than before, and needing to place larger bets to get the same enjoyment?

2

Have you tried to stop gaming but found yourself unable to?

3

Has gaming damaged your relationships with family, friends, or colleagues?

4

Do you keep betting more in hopes of recovering lost money?

5

Do you feel anxious, restless, or irritable when you are not gaming?

6

Have you borrowed money or spent your savings to cover gaming costs?

These questions are based on the internationally recognized assessment method from Gamblers Anonymous. If you are unsure about any of your answers, our support team is always ready to help.

Build Healthy Gaming Habits

Follow these simple tips to build responsible gaming habits on Beyplay. Small steps like these can make a big difference over time:

Set your budget before you start playing and never go beyond it
Set a daily maximum playtime before you start
Think of gaming as something fun, not a source of stress
Take regular breaks — at least 10 minutes every hour is a good target
Avoid gaming when under the influence of alcohol or when feeling stressed
Accept losses gracefully — never chase them
Spend time with family and friends — gaming is never a substitute for real relationships
Track and review your gaming spending every month

Beyplay's Responsible Gaming Tools

Beyplay gives you a set of practical tools to stay in control of your gaming experience. You can access all of them directly from your account settings:

  • Daily / Weekly / Monthly deposit limits: Set your own budget and adjust it at any time. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
  • Loss Limit: Your session will automatically end once you reach a set loss amount.
  • Session Time Limit: Set a maximum duration for each session.
  • Reality Check Reminder: A gaming activity summary will be displayed at regular intervals.
  • Cooling-Off Period: Temporary breaks available from 1 day up to 6 weeks.
  • Self-Exclusion: Long-term account deactivation available from 6 months up to 5 years.
  • Account closure: There is also an option to permanently close your account.

Log in to your account and go to the "Responsible Gaming" section to use these tools. If you run into any issues, our support team is always happy to help.

FAQ

Yes, but specific rules apply. Reducing deposit limits or tightening time limits takes effect immediately. However, increasing a limit requires a waiting period of 24 to 72 hours — this is intentional, to prevent impulsive limit increases in the heat of the moment.

When Self-Exclusion is activated, any funds remaining in your account are kept safe. Once the exclusion period ends, you can withdraw them after completing verification. Contact our support team for more details.

Absolutely. Age verification is mandatory during registration on Beyplay. Identity documents are also checked as part of the KYC process. If anyone under 18 is identified, their account is immediately closed and all associated data is removed.

Start by reaching out to Beyplay's support team — we will help you confidentially and assist with setting the necessary limits or exclusion. It also helps to talk to a family member or trusted friend. For professional guidance, consider speaking with a mental health specialist.

A cooling-off period is a short-term break — typically from 24 hours up to 6 weeks — during which your account is temporarily inactive. Self-exclusion is a longer-term decision, ranging from 6 months to 5 years. During self-exclusion, no marketing messages are sent and it is not possible to reactivate your account before the period ends.